Casino Awards

Each year we go around and check out all of the top online casinos just to see who is offering what and the things players are saying about the casinos. This helps us compile one list of the best online casinos to ensure that players are checking these out first. Players like to have a wide variety of gaming options so we’ll talk about what it takes to find the best online casinos and what casinos you should be on the lookout for during your quest. Players have ranked the following five casinos as their favourite places to play in terms of the following categories.


Top Online Casinos 2013

Top Online Casinos 2012


Customer Support
With any online purchase, players will either find sites with really great ratings or a site that has easy access to customer service. With most of our casinos, you will find both. However, in any case customer support should be live and offered with three easy options like email, live chat or telephone support options. Each of these choices with any of the best online casinos should be available 24 hours a day. There is nothing like wanting to make a purchase but you have unanswered questions.

Bonuses and Promotions
This is usually a deal breaker for players. If a deal is too good to be true, it normally is so be sure to check out all of the play through requirements before redeeming a bonus code. Most of the time, players will copy the code and paste it into the coupon code section of the site, sometimes players will need to speak with live chat support (another place where 24 hour support is mandatory)

Gaming Selection
For the most part, you will find the games to be a lot alike. Players will however see a change in how many gaming choices each casino will offer. Depending on the software company, casinos can offer as little as just 100 games to 400 games. Some of the newer live casinos will actually offer as little as five games but that is due to the fact that the gaming style of live casinos is brand new. The industry mainly sent out those five games to see how well they would catch on with the players.

Player Satisfaction
This is a tough mark to hit in some instances mainly because with online casinos you either win or you lose. Players will most often write reviews based on the gaming experience they had with the site overall, customer support and ease of use. There are instances where players will comment on if they won or they lost which is strictly luck based and should not be taken with too much consideration. With player satisfaction reviews, we look at the turnaround time as far as pay-outs and the interactions between the casino support staff and the player. How long did it take for a representative to make contact, how well did the representative explain the information to the player and other things like that gain major points in our book.

As you can see, there are many different things to consider when it comes to online casino awards. Players like to know that they are depositing their money into a casino that will be around for years so they aren’t caught in the same boat in just a few months.